Four Indirect Benefits of Better Document Management

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There are obvious benefits to streamlined document management, including saved time, fewer misplaced documents and improved collaboration. Beyond these benefits, there are more ways your firm can gain value from a document management program. Here are four:

  1. Better Referrals

Well-managed client matters lead to happier clients. Happier clients are more likely to refer others to your firm. Document management software like Smokeball can help your firm improve the client experience. How? Use Smokeball’s Microsoft Outlook integration to organize client communications and respond in a timely manner. The templates feature can also help you create necessary documents quickly and cleanly.

  1. Neater Office Space

When you manage your documents with a cloud-based system like Smokeball, you free up physical and digital space that would once have been required for document storage and active files. While you may still need to save hard copies of some documents for your records, these files won’t need to be so close at hand.

  1. More Flexibility

Cloud-based digital document management allows your team to work from anywhere as easily as if they were in the office. Use these benefits to improve your options for client meetings. Or, use them to improve work-life balance for your lawyers. When it’s easier than ever to work productively from home, your firm can offer more telework options. By offering increased flexibility, you can also hold on to top attorneys.

  1. Happier Lawyers and Staff

Disorganized documents or a complex document management system may be increasing stress levels at your firm. You may not realize how much this is the case until you get those documents organized. Once documents are easy to access, edit and share with clients, your lawyers and other staff will find themselves with more time and energy. No one likes to feel that they are simply shuffling papers all day, so improved document management can lead to a boost of morale around the office.

What else could your firm do with the time saved by Smokeball?



By |April 21st, 2015|

About the Author:

For years, Josh has helped lawyers become more organized, productive, and profitable. A trained litigator, Josh came to Smokeball from a large east-coast law firm where his practice focused on franchise, insurance, marine, and general litigation. His work with Smokeball, and his continued passion for what he does each day, is driven by a desire to help lawyers and their staff do better in every way. Knowing well the stress and strain put on today’s legal professional, he regularly focuses on improving work and life in the law. He has traveled the country working with and learning from lawyers and their staff. Josh speaks regularly to bar associations about successful law firm practices and other legal topics. Recent notable engagements have been with the Chicago Bar Association, the Illinois State Bar Association, and the Missouri Bar’s Solo and Small Firm Conference. In addition to his work at Smokeball, Josh serves on the Writing Resource Center staff at The John Marshall Law School. Besides legal technology, his research interests include judicial decision-making, jury decision-making and psychology, and legal writing. He has written and overseen research exploring causal effects of sex/gender on federal appellate court decision-making, and assisted with research for a forthcoming textbook on judicial decision-making. Additionally, Josh sits on the Board of Directors of Chicago-based Community Activism Law Alliance and on the Board of Directors of Chicago Fringe Opera Company. Josh holds his J.D., cum laude, from Washington University in St. Louis, where he served as a Senior Editor of the Wash. U. Law Review, held the prestigious Thompson Coburn Research Fellowship, served as Research Assistant to then-Vice-Dean (now Chancellor) Andrew D. Martin, and clerked at the U.S. District Court for the Eastern District of Missouri. He holds a B.A. in Political Science and a B.M. in Music Performance with Honors Scholar distinction from the University of Connecticut, making him a Huskies basketball fan through and through. Follow Josh’s activity on LinkedIn, and keep up with new articles on the Smokeball Blog.