Smokeball makes it very easy to relate everything to clients, to insurance companies, to other firms. I can access everything so quickly.
It’s right there for me, and all I have to do is just go into their case, pull up the document that they need, and send it, either via fax, or via email to a client.
So having that client software is really huge in just being able to go back and look at it real quick when a client calls, or something just to refresh my memory, oh yeah, that’s what happened, that’s where we are.
I use Smokeball for just about everything I do on every client file. When I’m in court, I have a paper file, but I only bring one folder with me, because I know I can access everything else in that file on my phone.
That’s the greatest thing about Smokeball, is that you’re able to go wherever it is you need to go to with a click, that’s it.
It has absolutely changed the way we practice law. Our law firm’s capacity to accept new clients has improved. The level of service we’re able to provide clients has improved. There’s nothing about Smokeball that I wouldn’t recommend.