The Reagan, Melton & Delaney team used numerous tools to manage their busy law firm, thinking that they’d never find an all in one solution… until they stumbled upon Smokeball. Over the years, the business has grown to focus on Family Law and a variety of other practice areas. Each type of case presented unique organizational challenges and multiple streams of ongoing communication with clients. As the firm continued to grow they found themselves manually filing emails and versioning documents. Collaborating within the team became increasingly difficult.
Steve Delaney and his partners wanted two things from a practice management tool: 1. A comprehensive system that could integrate fully into their law firm; and 2. customer support that would be present for them before, during, and after implementation. After attending multiple demonstrations and testing free trials of other practice management systems, they found each program to be overwhelming and only found a few features they needed—then. Delaney found Smokeball.
The Right Fit
Delaney turned to the Nebraska State Bar list serve to ask for software recommendations. After a current user suggested Smokeball, Steve and his partners scheduled a demo. What sold the firm was the ease of Smokeball’s document management, a universal database search, one click PDF creation, and a seamless integration with Microsoft Word and Outlook. To Steve and his partners, Smokeball is the long-term solution that fully integrates into their practice and allows them to continue to practice law just like they have, just more efficiently.