Stecklein & Rapp
“Smokeball truly ‘puts paperless to the test,’ and allows for a seamless integration across both of our offices that is impacting our bottom line.” – Michael Rapp
Finding a the right case management solution to manage a growing client base can be tricky. Kansas City firm Stecklein & Rapp turned to Smokeball to put “paperless to the test” and have since completely revolutionized the way they practice law. As a Consumer Credit Law firm, they were able to see take on more cases and see profits skyrocket since implementing Smokeball, the Case Management Software in their small law firm in Kansas.
About Stecklein & Rapp
A Smooth Transition
Stecklein & Rapp went through the Smokeball onboarding process and had their cases, forms, and contacts migrated to the Smokeball platform seamlessly. A Smokeball Client Success Trainer at their side, Stecklein & Rapp completely customized Smokeball to include all the forms and documents they regularly use in consumer protection law and began working smarter, not harder. Even the most “technologically resistant” members of the firm experienced a smooth transition. Stecklein & Rapp knew they had found a piece of software that would truly improve their life at their small law firm.
“Without Smokeball, I would practice law differently.”
Profitability & Productivity
Stecklein & Rapp have found that by using Smokeball’s Activity Intelligence feature they are able to better determine their billable hours for specific cases. This has allowed Stecklein & Rapp to increase productivity by 20% over the previous year because of the tools available in Smokeball’s suite. The efficiency gains have allowed Stecklein & Rapp to better serve their clients while also increasing profitability. Stecklein & Rapp’s team expressed that one of their favorite features of Smokeball is the automated forms. With over 12,000 automated court forms available they have been able to increase efficiency in document assembly while reducing errors. As their business continues to grow they have seen value in Smokeball’s workflow, which allows any member working on a case to track progress and provide pertinent updates to their clients. Stecklein & Rapp have seen significant growth in their business as they take on more complex cases thanks to Smokeball.
Since implementing Smokeball, Stecklein & Rapp has experienced a complete revolution in getting more work done. The attorneys and staff are especially enjoying the confidence of delivering 100% accurate and error-free work. Stecklein & Rapp report that they’ve not only been able to take on more clients, but they’ve also seen profits skyrocket after just a few months of implementing Smokeball. Stecklein & Rapp reports that they’ve seen a significant growth and are able to manage their most complex cases more efficiently.