Email Management

Think about how much time and trouble it would save you every day if all the emails your team sent and received were filed against each client’s matter. Smokeball’s email management software for lawyers will automatically track each email against the matter. If you’re in court, and a client calls the office querying a detail in an email you sent them, with Smokeball your team will always be able to see the email and are empowered to help the client immediately.

Email Management for Attorneys

Smokeball’s email management software for attorneys is a seamless integration with Microsoft Outlook that automatically organizes matter-related emails sent and received into one centralized area, called the “Digital File”, without having you forward, bcc, save to a folder, or print the specific email.

Most importantly, Smokeball will manage all the emails on the matter regardless of who sent or received the email.  When you have multiple people working on the same file, you will be able to see each other’s emails relating to a specific matter, eliminating the headache of forwarding, bccing, saving to folders or printing. Stay effortlessly in the loop on each matter and easily address client’s inquiries on an email even if you were not the original contact on the email.

Additionally, Smokeball clients have reported that they save an average of 10% of their day on administrative tasks, simply because they no longer have to search through Outlook or Gmail daily for matter-related communications.

Email Management

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Never mistakenly send an email to a person that’s not associated to the matter – when you work from Smokeball your email will always go to the correct contact on that matter.

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All emails and their attachments are saved into the matter for easy access by all staff. Never spend frustrating minutes digging for files or emails again. Smokeball manages emails and files in one place so you don’t have to.

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Smokeball can easily convert any document to a PDF before sending it as an attachment. Smokeball’s PDF creator also has the ability to combine multiple documents into one PDF for you.

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Do you check your phone often? You have full access to view all your matter-related emails and documents in seconds from Smokeball’s iOS and Android App rather than searching through your inbox for the right email.

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“The email integration alone, saves me 10% purely on an administration function.”

Coleman Watson | Attorney at Watson LLP

The Case Management Software That Has It All

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