At Smokeball our first priority is the success of our clients. Smokeball itself is a productivity software designed to help small law firms and individual lawyers manage and execute their work. As a team, we turn Smokeball into much more than just software. Working together, we transform Smokeball into a force that drives positive change in our clients’ businesses.
For us, client success is a combination of a few factors: successful Smokeball clients don’t just use the product, but see value in how it helps them run their business and organize their days. To accomplish this, we are the only legal software company to provide one-on-one training and support to our clients in person, over the internet, and on the telephone…which is where you come in.
We are looking for a proactive, organized, relationship-minded teammate who will play a critical role on our client services team by being the first line of support for law firms we serve. This role is an in-house position with standard hours Monday – Friday. Over the course of a week your duties will include, but are not limited to:
If you are ready to take on this exciting new role, are passionately tech savvy and love helping people, we can’t wait to speak to you.
Our Client Support Specialist position is a full-time position and is conveniently located in downtown Chicago with convenient access to CTA and Metra stations. Smokeball offers a competitive salary and benefits package.
For consideration, please submit a cover letter, resume, and answers to the questions listed in this posting.
Smokeball is an equal opportunity employer.
Smokeball is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Smokeball is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at firstname.lastname@example.org.