Emails, Phone Calls, and Plenty of Red Flags: The Ethics of Modern Law Firm Communication

About this session

Who it's for

Attorneys and legal professionals who communicate regularly with clients, opposing counsel, and colleagues through email, text, and digital

What we cover

This on-demand webinar examines the ethical challenges tied to modern legal communication, including confidentiality risks, metadata issues

Why it matters

Learn how seemingly routine digital communications can create real legal and ethical consequences—and gain practical strategies to reduce

Modern law practice moves fast. Clients and colleagues expect immediate responses, opposing counsel communicates around the clock, and texts and emails often replace more formal communication. While speed and convenience may feel efficient, they can also create significant ethical and professional risks.

In this practical on-demand webinar, attorney Jordan Turk explores how everyday communication tools can expose attorneys and law firms to disciplinary issues and unintended consequences. From privilege waivers and inadvertent disclosures to metadata concerns and professionalism challenges, this session examines the hidden risks behind “informal” digital communication.

Attendees will review real-world scenarios involving emails, texts, and AI-assisted communications, while learning strategies to better protect confidential information and maintain ethical compliance in a fast-moving digital environment.

In this free on-demand webinar, you’ll learn:

How to identify ethical risks in everyday digital communications.
How to avoid confidentiality, metadata, and inadvertent disclosure pitfalls.
How to understand how AI tools can impact attorney communications and grievances.

Featured presenter(s)

Jordan Turk

Attorney and Director of Education & Attorney Development at Smokeball

Jordan is a practicing attorney in Texas, and the Director of Attorney Education and Development at Smokeball. Her family law expertise includes complex property division and contentious custody cases, as well as appeals and prenuptial agreements. In addition to her family law practice, she’s passionate about legal technology and how it can revolutionize law firms.

Jordan graduated from the University of Texas at Austin with a B.A. in Classics, History, and Religious Studies and then went on to attend the University of Arkansas School of Law to earn her J.D. After almost four years of practice with a high-asset family law firm in Houston (and after being frustrated at the lack of automation in her firm), she discovered the world of legal technology which ultimately brought her to Smokeball.

In Hacking Law Firm Success with Jordan Turk, she interviews law firm founders about how they grew and scaled their practices, as well as their ethos behind managing a firm.

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