Award-winning client support
Great software is only half the story. From day one, you get hands-on onboarding, training and real expertise behind it.
Reach out to a Smokeball team member anytime or drop into our Support Hub - open 24/7.
Up and running in 30 days
Most firms are managing client matters in Smokeball within 30 days of signing. Your account manager maps out the path and keeps you on it.
An account manager, not just a help desk
Your dedicated account manager learns your goals and shows you exactly which features move the needle for your firm. Too easy.
“With Smokeball, you’re picking up more of your billing, and you’re spending less time on the coordination. It’s a double win.”
Support built in. No extra costs
Training and support are already included. No add-ons, no surprise fees. Just real people, ready when you need them.
You help shape what we build next
Some of our newest features started as client suggestions. Your feedback goes straight to our product team. Because you know best what helps a firm serve its clients.
Ready to re-love the law?
Our local team will show you exactly how much time your firm could get back. 30 minutes. No pressure. No commitment.