The Law Offices of Lora Matthews Fausett represents clients throughout the greater Chicago metropolitan area in the areas of real estate, civil litigation, estate planning, social security disability law, and business consulting. Recently, the firm has experienced enormous growth, driven largely by word of mouth and the implementation of more effective systems and processes. Wanting to focus on growth, Lora Fausett was seeking a solution to help her expand and overcome organizational challenges.
Centralization and Efficiency
Lora is a driven entrepreneur and a savvy lawyer who is focused on two primary goals:
- Delivering the highest level of service possible to her clients; and
- Growing her law firm without compromising that high level of service.
Organization, efficiency and timely communication are pillars of Fausett’s practice that she and her team strive to achieve. However, they needed a stronger system to help them run at the speed their clients demanded and deserved.
After seeing Smokeball demonstrated at an event, Lora decided to give it a try to see if it could solve her organizational challenges. Taking on a new case management system seemed daunting at first, as Fausett’s practice was paper-driven and relied heavily on their existing processes. Looking back, the benefits for her office have been extraordinary.
Accessible at Any Time
One of the biggest challenges Fausett and her staff faced was the fact that working in the office was not always possible, as their work often requires them to go to real estate closings or the courthouse. Fausett and her team were burdened by their paper files which were difficult to transport when working remotely. But using Smokeball allowed them to access their matters from anywhere and on a variety of devices, including tablets and smartphones.
Organization Breeds Growth
Cloud-based functionality isn’t the only thing that Fausett and her team love about Smokeball. They also find great value in Smokeball’s organizational features which automatically organize into one central location all documents and emails sent and received for every matter they are working on. As a result, Fausett and her team can manage their existing files and handle a larger volume of files per team member than ever before. In the end, the Law Offices of Lora Matthews Fausett has experienced an explosive growth since using Smokeball to its capacity.
