Chuck Franklin Law is an Arizona-based law firm with almost 40 years of experience representing clients in criminal defense, personal injury, and civil litigation matters. The firm is known for its client-focused approach and extensive trial experience. Paralegals Sydney Ross and Kiana Kaye play a key role in supporting the firm’s casework. With Smokeball and it's AI assistant Archie integrated into their workflows, the team stays organized and cuts the time spent on casework by half.  

Managing complex cases and time-intensive legal workflows

With many active cases and a small team, Chuck Franklin Law must process large volumes of documents, medical records, and case history while keeping matters organized and moving forward. Since the firm takes a collaborative and agile approach to their work, there are often multiple people working on a case. When paralegals Sydney and Kiana took on new cases, it took considerable time to review the previous work that was done. After adopting Smokeball, Archie AI became their go-to matter assistant, helping with document processing and centralization of case history, complementing Smokeball’s robust feature set.

Archie as a daily workflow partner

As long-time Smokeball users, Sydney and Kiana emphasize the team’s reliance on a suite of features that keep the practice organized and efficient. “Smokeball has been helpful in case management, organization, and access to documents. It streamlines all the things that take a lot of prep time,” says Sydney. They cite several tools as assets to their efficiency:

• Customizable intake forms allow the team to tailor client acquisition to personal injury and litigation matters
• Automated time tracking saves attorneys time on billing and tracks where paralegal time is going
• Outlook integration connects every email to the relevant case file

As a tech-savvy firm eager to innovate, Chuck Franklin adopted Archie AI to elevate the day-to-day operations and save hours of staff time. “I call Archie my best friend because it is a lifesaver in so many different ways—from reviewing materials, to helping summarize cases that I’ve jumped into,” says Sydney. Kiana and Sydney use Archie for:

• Legal research via the seamless LawY integration
• Drafting and reviewing documents, delivering polished results to attorneys at the firm
• Matter-specific queries which get new staff up to speed

Adopting Archie’s secure and integrated AI keeps Chuck Franklin at the forefront of innovation, saving them considerable time and resources.

50%-time savings across daily tasks

Using Archie within Smokeball results in more efficient case preparation, agile team collaboration, and higher quality document review. “Across research, drafting, and review, Archie cuts our work time by about 30–50%,” says Kiana. Archie speeds timeline development, motion drafting, and medical record summaries to prepare the case. It helps staff get up to speed quickly and reduces the need to interrupt coworkers for updates, streamlining team collaboration. Finally, Archie acts as a peer reviewer for documents, resulting in fewer edits and a more polished product for attorneys at the firm.

For Chuck Franklin Law, Smokeball and Archie work together as an intelligent partner, organizing their cases, accelerating everyday legal work, and giving the team the time and clarity they need to focus on serving their clients.