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Emails, Phone Calls, and Plenty of Red Flags: The Ethics of Modern Law Firm Communication

Emails, Phone Calls, and Plenty of Red Flags: The Ethics of Modern Law Firm Communication

Presented by Jordan Turk

Modern legal communication moves fast, but quick emails, texts, and AI-assisted responses can create serious ethical risks. This on-demand webinar explores how everyday communication habits can lead to privilege waivers, professionalism issues, and disciplinary exposure.

Emails, Phone Calls, and Plenty of Red Flags: The Ethics of Modern Law Firm Communication

Attorneys and legal professionals who communicate regularly with clients, opposing counsel, and colleagues through email, text, and digital
This on-demand webinar examines the ethical challenges tied to modern legal communication, including confidentiality risks, metadata issues
Learn how seemingly routine digital communications can create real legal and ethical consequences—and gain practical strategies to reduce

What attendees are saying:

“As always, excellent presentation by Jordan Turk! Important and timely, and very engaging at the same time!"
“Jordan always delivers well-prepared, highly usable, valuable content and presentation. Thank you.”
“Great presentations & beneficial resources, thank you Smokeball!”
Jordan Turk
Attorney, Director of Education & Attorney Development at Smokeball
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About this session

Modern law practice moves fast. Clients and colleagues expect immediate responses, opposing counsel communicates around the clock, and texts and emails often replace more formal communication. While speed and convenience may feel efficient, they can also create significant ethical and professional risks.


In this practical on-demand webinar, attorney Jordan Turk explores how everyday communication tools can expose attorneys and law firms to disciplinary issues and unintended consequences. From privilege waivers and inadvertent disclosures to metadata concerns and professionalism challenges, this session examines the hidden risks behind “informal” digital communication.


Attendees will review real-world scenarios involving emails, texts, and AI-assisted communications, while learning strategies to better protect confidential information and maintain ethical compliance in a fast-moving digital environment.


‍In this free on-demand webinar, you’ll learn:

How to identify ethical risks in everyday digital communications.
How to avoid confidentiality, metadata, and inadvertent disclosure pitfalls.
How to understand how AI tools can impact attorney communications and grievances.

More resources:

Managing Overdue Invoices: How Law Firms Get Paid Without Burning Bridges

The Ethics of Law Firm Communication: How to Avoid a Grievance

Smokeball AI Prompt Writing Guide

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