The Ethics of Law Firm Communication: How to Avoid a Grievance

About this session

Who it's for

Conscientious legal professionals

What we cover

Learn strategies, best practices, and pitfalls of protecting yourself against malpractice claims

Why it matters

Avoid grievances and maintain ethical guidelines

Avoiding grievances (and the oh-so-fun disciplinary actions that accompany them) is paramount to safeguarding both your reputation and your license to practice law. Sometimes the issue lies with client communication, or a careless bookkeeping mistake. Regardless of the cause, there are easy strategies to implement to keep yourself out of disciplinary action crosshairs. Join attorney Jordan Turk as she takes you through the top common disciplinary complaints filed against attorneys, and how to avoid them altogether.

In this free on-demand webinar, you'll learn:

Identifying ethical concerns in your everyday law practice
The impact of AI in attorney grievances
Best practices and sample policies for client communication, trust accounting, and employee oversight

Featured presenter(s)

Jordan Turk

Attorney and Director of Education & Attorney Development at Smokeball

Jordan is a practicing attorney in Texas, and the Director of Attorney Education and Development at Smokeball. Her family law expertise includes complex property division and contentious custody cases, as well as appeals and prenuptial agreements. In addition to her family law practice, she’s passionate about legal technology and how it can revolutionize law firms.

Jordan graduated from the University of Texas at Austin with a B.A. in Classics, History, and Religious Studies and then went on to attend the University of Arkansas School of Law to earn her J.D. After almost four years of practice with a high-asset family law firm in Houston (and after being frustrated at the lack of automation in her firm), she discovered the world of legal technology which ultimately brought her to Smokeball.

In Hacking Law Firm Success with Jordan Turk, she interviews law firm founders about how they grew and scaled their practices, as well as their ethos behind managing a firm.

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