About Boyd & Kummer
Boyd & Kummer, LLC, is a boutique litigation firm that practices in the following areas: commercial litigation, criminal law, real estate litigation, mortgage fraud/bank fraud defense, DCFS defense, personal injury, civil rights, and general litigation.
Unsatisfied with their case management system’s functionality, Boyd & Kummer turned to Smokeball to improve how they managed their practice.
Initially attracted by Smokeball’s integration with Microsoft Word and Outlook, Boyd & Kummer expected it to help refine their process for managing cases. What they didn’t expect, was how Smokeball helped them get so much more out of the case management system. Beyond improving their ability to practice law, Smokeball fundamentally changed Boyd and Kummer’s day-to-day life.
Boyd & Kummer’s ability to deliver high-quality client service has always been a point of pride for their firm and it’s helped set them apart from other small law firms in Chicago.
Boyd & Kummer’s process for keeping track of documents, emails and client information was difficult, inefficient, and time-consuming. The challenge was that their case management system was working against them rather than working with the programs they used on a daily basis. It was cumbersome for Boyd & Kummer to navigate into Outlook, send an email, open Microsoft Word and the document, and finally open their case management system to docket everything.