Install Smokeball

At Smokeball, we aim to make the onboarding process as simple as possible.

Therefore, we offer to log-on remotely to install Smokeball onto your computer. This remote installation process allows us to ensure that the Smokeball installation is quick and efficient. Installation and optimization should take about 20 minutes. All you need to do is follow the instructions below and we’ll take care of the rest. When we are finished, you’ll get an email confirming that installation is complete. Please restart your computer before beginning the installation process. To begin installation fill out the form below:

Smokeball Installs are available 8:30am to 5:30pm CST Monday through Friday.

Please return to make your request during those hours or call us at (855) 668-3207.

Smokeball Support will be closed July 3rd in observance of Independence Day. Installs will resume Monday, July 6 at 8:30am CST. Please email with any questions.