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Building Strong Client Relationships: Strategies for Attorneys

Building Strong Client Relationships: Strategies for Attorneys

Building Strong Client Relationships: Strategies for Attorneys

Law firms struggling with client intake
Learn the basics of consultations, the client’s bill of rights, and ethics in every step of the intake process
Forge lasting client relationships and ensure compliance with your state bar

What attendees are saying:

“Good reminders on payments and initial intake issues." -Kimberly L.
“Covered a lot of topics and tools that are important for building client relationships! Very informative and extremely helpful.” -Cindy T.
"Jordan had a lot of valuable suggestions on how to improve intake with clients and set up clear expectations.” -Elizabeth D.
Chelsey Lambert
Author, Legal Technology Expert, and Founder of Lex Tech Review Blog
Jordan Turk
Attorney and Director of Education & Attorney Development at Smokeball
Read TranscriptExplore other Webinars

About this session

Failure to communicate is the number one grievance cited in bar complaints across the country. But with the use of email and text messaging, attorneys are more responsive than they’ve ever been. So, what gives?  

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Join practicing attorney Jordan Turk and  Chelsey Lambert for an overview of client communication basics, including intake, duties owed to your client, and how technology can help you foster a stronger client relationship. We will also cover common pitfalls that attorneys experience and how you can take steps to avoid landing in questionable, ethical situations.

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In this free on-demand webinar, you'll learn:

Ways to prevent or mitigate common grievances filed against attorneys
Develop strategies for handling difficult clients and situations
How to handle billing disputes with clients

More resources:

10 Best Practices for Transparent Client Communications

Elevate Your Client Intake: 12 Ways to Improve Your Process

The Ultimate Guide to Law Firm Intake

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