Personal Injury Claims Software

Improve Client Communication

We know that a personal injury attorney’s communications with clients are continuous, numerous, and maybe even overwhelming. They’re also the most important way to let your clients know you care about their case. That’s why Smokeball offers the utmost control over client communications with its legal document automation features. With a library of standard letters at your beck and call, you’ll never miss a client correspondence opportunity.

In the personal injury world, clients are at their most vulnerable; it’s imperative that firms maintain contact with clients to prevent dissatisfaction and remove the risk of lawyer switching.  Don’t let slow communication cost your firm. Smokeball automates your communication process without losing a personal touch so that your clients will always know you’re thinking of their case and keeping them in the loop. Smokeball will automate all standard letters and emails so that correspondence goes out the door with a few clicks and no additional data entry.

Smokeball also ensures that correspondence with insurance companies, medical providers, and adjusters is standardized and efficient. By tracking every key detail of a case including insurance policies, injuries, auto insurance, and much more, the Smokeball personal injury attorney can generate and send documents for anyone from anywhere. Smokeball streamlines communications so that the stress of the personal injury process is eased for your firm and your clients.

Access Free Automated Court Forms

Smokeball offers a comprehensive automated legal forms library of over 14,000 public forms and documents.  Within that library, the personal injury lawyer and their staff can find all documents needed for a standard personal injury case.  From civil cover sheets to rules-based interrogatories, Smokeball ensures that standard personal injury documents fill themselves out to save staff time.

Track Your Cases and Know Where Each Stands

Personal injury law is all about juggling a diverse caseload.  Smokeball keeps everything compartmentalized and streamlined for easy tracking with intuitive legal matter management.  With Smokeball, you know at a glance where each case stands.  An organized home screen, document request tracking, activity intelligence, and statute of limitation reports all combine to provide up-to-date case statuses.

Smokeball’s dedicated personal injury matter types keep track of document requests.  With Smokeball, you will always know which medical providers and insurance companies owe you documents.  Plus, Smokeball’s intricate legal Tasks & Workflows software ensures nothing is missed and everything is followed up on in a timely manner.  You can even attach documents and automated templates directly on Tasks & Workflows.

Similarly, Smokeball meticulously tracks statutes of limitation and provides reports so that no statute runs.  Smokeball empowers the entire office to take responsibility over preventing malpractice.  Stop letting statutes get lost in piles of paper or somewhere in a separate legal calendaring software.

Smokeball provides transparency about what has been done on each case.  Smokeball’s Activity Intelligence feature shows everything done in the system and for how long.  Not only are you able to stay on top of what work is being done, you are protected if your firm ever needs to prove its fees.  Combined with automatic lawyer time tracking software, Smokeball captures all the time spent on a matter so you’ll never need to recreate what’s been done to get paid.

Reporting to Gain Insight Into Your Business

Smokeball delivers key Firm Insights to run your personal injury practice. Comprehensive law firm reports show you where your business comes from and why. Key financial information is front and center so that you, as a small business owner, know what and who is profitable. Smokeball provides numerous reports on new business, fees, activities, and lead analysis. And the best part is that Smokeball creates these reports automatically and in real time from the data in its system – no double-entry!

Marketing, Training & Support Included

Smokeball provides free legal websites to all its case management software customers.  Whether your firm needs its first website or simply wants a bigger market presence, let Smokeball’s legal website experts help!  In addition, Smokeball integrates with Campaign Monitor for mass email campaigns directly from your Smokeball contact lists.  Take your personal injury firm’s marketing to the next level with Smokeball.

Training your team is essential to seamless adoption of new software.  Smokeball’s award-winning client success team will give your team all the training they need, tailored to a busy personal injury practice.  Additionally, Smokeball provides unlimited technical support and account management throughout your entire Smokeball experience.  Real human support is essential, and Smokeball ensures its staff of lawyers and former legal professionals are there for your firm every step of the way.